Shipping & Delivery Policy

At VELVOM Clothing, we aim to deliver your orders in a timely and secure manner. This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered.

Order Processing

  • Orders are processed within 1–3 business days after successful payment confirmation
  • Orders placed on weekends or public holidays will be processed on the next working day
  • You will receive an order confirmation once your order is placed successfully

Shipping Coverage

  • We currently ship across India
  • Delivery availability may vary based on your location and courier serviceability

Delivery Timeline

  • Estimated delivery time: 3–7 business days after dispatch
  • Delivery timelines may vary depending on location, courier partner, and unforeseen circumstances

Please note that delivery timelines are estimates and not guaranteed.

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout
  • Free shipping may be offered on selected products or order values

Order Tracking

  • Once your order is shipped, tracking details will be shared via email or SMS
  • You can track your shipment using the provided tracking link

Delayed or Failed Delivery

Delivery may be delayed due to:

  • Incorrect or incomplete address details
  • Courier partner delays
  • Natural disasters or unforeseen events

If a delivery attempt fails due to incorrect information provided by the customer, re-delivery may be subject to additional charges.

Non-Delivery or Lost Packages

In rare cases of lost or undelivered shipments:

  • Please contact our support team
  • We will coordinate with the courier partner to resolve the issue
  • Replacement or refund will be processed based on investigation results

Cash on Delivery (COD)

  • COD availability depends on location and courier serviceability
  • Orders with COD may require order confirmation via call or message

Address Changes

  • Shipping address changes are allowed only before order dispatch
  • Once shipped, address modifications are not possible

Contact Us

For any shipping or delivery-related queries, contact us at:

VELVOM Clothing
📧 Email: velvomclothing@gmail.com
📞 Phone: 9787325732
📍 Address: 419, College Road, Tirupur – 641602