Contact with our Team

    Frequently asked questions

    What are your customer support hours?

    Our customer support team is available Monday to Saturday, 10:00 AM to 6:00 PM (IST). We are closed on Sundays and public holidays.

    How can I track my order?

    Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to track the status of your delivery.

    Do you ship all over India?

    Yes, we currently deliver to most locations across India, subject to courier service availability.

    How long does delivery take?

    Orders are usually delivered within 3–7 business days after dispatch, depending on your location and courier partner.

    What should I do if I receive a damaged or wrong product?

    Please contact us within 48 hours of delivery with clear images of the issue. We will arrange a replacement or refund as per our policy.

    Get in Touch

    Email: velvomclothing@gmail.com
    Phone: 9787325732
    Address: 419, College Road, Tirupur, Tamil Nadu -641602

    If you have any questions about our products, orders, shipping, or returns, feel free to get in touch with us. Our team will respond as soon as possible.