Who we are

At VELVOM Clothing (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit or make a purchase from https://www.velvomclothing.com/.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name, Email address, Phone number, Billing and shipping address, Payment details (processed securely via payment gateways)
  • Order and purchase history
  • IP address, browser type, and device information

We do not store your card, UPI, or banking details on our servers.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders
  • Communicate order updates and support requests
  • Improve our website, products, and services
  • Send transactional emails or messages
  • Prevent fraud and ensure secure transactions

We do not sell or rent your personal data to third parties.

3. Payment Security

All payments on our website are processed through secure third-party payment gateways. We do not collect or store sensitive payment information like card numbers, CVV, or UPI PINs.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, analyze traffic, and improve functionality. Cookies help us understand how visitors use our website.

You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

5. Sharing of Information

We may share your information only with trusted third parties such as:

  • Payment gateway providers
  • Shipping and logistics partners
  • Service providers assisting website operations

These parties are obligated to keep your information confidential.

6. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or loss. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, you can contact us at:

VELVOM Clothing
📧 Email: velvomclothing@gmail.com
📞 Phone: 9787325732
📍 Address: 419, College Road, Tirupur – 641602